AI Automation & Others · WhatsApp Chatbot Development
WhatsApp Chatbot Development Services
Automated replies, lead capture, and order or appointment flows built on the WhatsApp Business API, meeting customers on the app they already check constantly.
Why WhatsApp, not another app to open
A customer already has WhatsApp open, not a new tab waiting for your contact form.
Asking someone to visit your website, find a contact form, and wait for a reply adds friction at exactly the moment they're ready to buy or ask a question. WhatsApp Chatbot Development meets them on the app they already check dozens of times a day, answering common questions instantly and handing off to a real person the moment something needs one.
WhatsApp Chatbot Development, by the numbers
AI Automation & Others services in our catalog, including this one
Official platform we build on: the WhatsApp Business API
Clear handoff to a real person built into every bot
What's included
Everything a WhatsApp bot build needs, in one service
Automated Reply Flows
Common questions answered instantly, day or night, framed around your actual product or service catalog.
Order & Appointment Flows
Structured conversations that capture an order or booking directly, not just answer questions about one.
Handoff to a Real Person
A built-in path to a human for anything outside the bot's scope, so no customer feels stuck talking to a wall.
WhatsApp Business API Setup
We handle the API and business account setup itself, if you don't already have it in place.
Our chatbot process
Four steps to a live WhatsApp bot
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1
Scope
We define what conversation flows your WhatsApp bot should handle and where human handoffs trigger.
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2
Setup & train
We set up the WhatsApp Business API integration and train response flows on your real business details.
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3
Test & route
Tested with real conversation scenarios to ensure accurate replies and smooth human handoffs.
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4
Launch & monitor
The bot goes live on your official WhatsApp number, with ongoing conversation monitoring.
Why businesses choose Sivaga
Built on official APIs, not fragile unofficial workarounds.
Official WhatsApp Business API integration
Built on official Meta infrastructure so your business number remains safe and fully compliant.
Clear human handoff guaranteed
Customers are never stuck talking to a bot; complex queries hand off smoothly to your team's chat inbox.
Honest messaging cost guidance
We explain Meta's per-conversation pricing upfront during scoping so there are zero hidden bill surprises.
Where we work
WhatsApp chatbots built for businesses wherever you're based
We build WhatsApp chatbots for businesses across a growing list of cities, with dedicated local pages for the areas we actively cover. Not seeing your city yet doesn't mean we can't help.
See our work in SalemSalem, Tamil Nadu, and growing
Our team is based in Salem, Tamil Nadu, building WhatsApp chatbots from there and remotely across India as new location pages are added.
See WhatsApp chatbots in Salem →WhatsApp chatbot packages
Three starting shapes, tailored to your messaging volume
Every quote is custom to your flow complexity and API setup requirements, but most builds fall into one of these three shapes.
Starter
Automated greeting, FAQs, and lead capture flow on WhatsApp.
- WhatsApp API setup
- Automated FAQ response flow
- Human handoff trigger
Growth
Order capture or appointment booking flows with CRM integration.
- Everything in Starter
- Order/booking interactive flow
- CRM & email lead sync
Scale
Multi-catalog or multi-agent WhatsApp desk integration for larger teams.
- Everything in Growth
- Multi-agent team routing inbox
- Custom database integration
Proof
Where WhatsApp chatbot proof stands today
Built on the official WhatsApp Business API
We set up official Meta Business API connections so your messaging is stable, legal, and reliable.
Visit our case studies page →Hyperlocal positioning pages built around real search demand
Our local service pages demonstrate our commitment to real, transparent agency work in target markets.
See our Salem page →Clear handoff to a real person built into every bot
No dead-end conversations: whenever a customer needs human help, the bot routes them smoothly.
See our setup process →Industries we serve this for
WhatsApp chatbots work especially well for these industries
Client feedback
What businesses say about working with us
Reviews shown are representative examples pending our live Google review sync.
FAQ
Questions we hear before building a WhatsApp chatbot
Tell us about your WhatsApp bot goals
The more detail you give us, the more useful your first call will be.
"Meeting customers directly on WhatsApp made our lead response time practically instantaneous."
Gokul M. · Google
Your customers are already on WhatsApp
Meet them on the channel with the highest open rates and fastest response times.
Contact our team →Ready to engage your customers where they already message?
One conversation is all it takes to get your WhatsApp bot scoped.
Get my free quote