This Privacy Policy explains what information Sivaga Technologies ("we," "us," "our") collects through sivagatech.com (the "Site"), how we use it, and the choices you have.
Information we collect
We collect information in two ways:
- Information you give us directly - your name, phone number, email address, business name, and any project details you share through a contact form, quote request, or the Package Builder on our Services page.
- Information collected automatically - standard technical data (browser type, device type, pages visited, referring page) and, only if you accept our cookie consent banner, analytics and advertising data via Google Analytics 4 (GA4) and Google Ads conversion tracking.
How we use your information
We use the information we collect to:
- Respond to your enquiry, quote request, or consultation booking
- Understand how visitors use the Site, so we can improve it
- Measure the performance of our own marketing
We do not sell your personal information to third parties.
Information we receive from Facebook and Instagram
When you comment on a post or video on our Facebook Page (Sivaga Technologies) or our Instagram account (@sivagatech), we receive your public name or username, the text of your comment, and the time it was posted.
If your comment asks for our link or offer, for example by writing the keyword shown in the video, we send you one private message with that link. We keep a record of your name or username, your comment, the platform and the date, so that our team can follow up on your enquiry.
We use this information only to reply to you and to respond to your enquiry. We do not sell it, use it for advertising, or share it with anyone outside Sivaga Technologies, except the service providers that host our systems. We keep these records for up to 12 months.
How to delete your information: email support@sivagatech.com with your name or username and the platform (Facebook or Instagram). We will delete your records within 30 days and confirm by email. You can also remove our app's access at any time in your Facebook or Instagram settings.
Cookies and tracking
Non-essential cookies (Google Analytics, Google Ads) only load after you accept our cookie consent banner. See our Cookie Policy for full detail.
Third-party services
We use Google Tag Manager, Google Analytics 4, and Google Ads for analytics and advertising performance measurement.
Your rights
You can ask us at any time to tell you what information we hold about you, correct it, or delete it, by contacting us using the details on our Contact page.